Frequently Asked Questions

Q. Are movies downloadable?

No. Movies are not downloadable on this site. Instead, you can enjoy purchased movies by streaming on your web browser.

Q. Which credit cards can I use?

We accept VISA / JCB / Diners Club cards.

Q. Is my credit card safe?

Yes. We utilize a secure protocol for transmitting data securely over the World Wide Web together with SSL (Secure Sockets Layer) technology on identity and billing Information.

Q. How will this charge appear on my credit card statement?

Your credit card statement is discreetly billed by DTISERV.COM/INFO.

Q. I lost my user ID and password. Please help.

Please contact Customer Support.

Q. I put the wrong email address during registration. Can I change it?

Please contact Customer Support with your username, password, correct Email address, and if you remember, wrong email address you registered with.

Q. I have a question that is not answered in this faq.

Please contact Customer Support.